How to recruit, train and retain top restaurant employees
There are so many difficult aspects of running a restaurant business, and not the least of them is recruiting, training and retaining employees.
1) Challenge: Time Constraints in a Fast-Paced Restaurant Environment
In a dynamic commercial kitchen or restaurant environment, finding enough time to spend with a new employee may seem out of the question. It may seem easier to let the new employees figure things out on their own.
2) Challenge: High Rate of Turnover
In the restaurant business, new employees come and go on a regular basis. Keeping all new employees updated and skillfully trained often challenges any operation.
3) Challenge: Prioritizing Information
When faced with new employees, there is a plethora of information to communicate. The sheer amount they do not know can be daunting. It is difficult to know where to start.
4) Challenge: Inexperienced Employees
Employees in the quick service restaurant industry are often young and inexperienced, perhaps even working a job for the first time. Not only does the employee need to learn about the restaurant skills, but needs to adapt to a work environment in general.
5) Challenge: Learning Styles May Vary
Different learning styles can challenge any educator. Some learn best by visual representation, while others learn best with hands-on, tactile experience. Additionally, inexperienced employees and employees who speak English as a second language may face deeper struggles than others. It may appear impossible to accommodate these differences.